The silver lining, however, is that healthcare organizations are getting better at dealing with the aftermath of ransomware attacks, according to the survey data. The report shows that 99% of those healthcare organizations hit by ransomware got at least some their data back after cybercriminals encrypted it during the attacks.
Additional ransomware findings for the healthcare sector
- Healthcare organizations had the second-highest average ransomware recovery costs with $1.85 million, taking one week on average to recover from an attack
- 67% of healthcare organizations think cyberattacks are more complex, based on their experience of how cyberattacks changed over the last year; the healthcare sector had the highest percentage
- While healthcare organizations pay the ransom most often (61%), they’re paying the lowest average ransoms, $197,000, compared with the global average of $812,000 (across all sectors in the survey)
- Of those organizations that paid the ransom, only 2% got all their data back
- 61% of attacks resulted in encryption, 4% less than the global average (65%)
“Ransomware in the healthcare space is more nuanced than other industries in terms of both protection and recovery,” said John Shier, senior security expert at Sophos. “The data that healthcare organizations harness is extremely sensitive and valuable, which makes it very attractive to attackers. In addition, the need for efficient and widespread access to this type of data – so that healthcare professionals can provide proper care – means that typical two-factor authentication and zero trust defense tactics aren’t always feasible.
“This leaves healthcare organizations particularly vulnerable, and when hit, they may opt to pay a ransom to keep pertinent, often lifesaving, patient data accessible. Due to these unique factors, healthcare organizations need to expand their anti-ransomware defenses by combining security technology with human-led threat hunting to defend against today’s advanced cyberattackers.”
78% of healthcare organizations are now opting for cyber insurance, but 93% of healthcare organizations with insurance coverage report finding it more difficult to get policy coverage in the last year. With ransomware being the single largest driver of insurance claims, 51% reported the level of cybersecurity needed to qualify is higher, putting a strain on healthcare organizations with lower budgets and less technical resources available.
Best practices for all organizations across all sectors
- Install and maintain high-quality defenses across all points in the organization’s environment. Review security controls regularly and make sure they continue to meet the organization’s needs
- Harden the IT environment by searching for and closing key security gaps: unpatched devices, unprotected machines and open Remote Desktop Protocol ports. Extended detection and response (XDR) solutions are ideal for helping to close these gaps
- Make backups, and practice restoring from them so that the organization can get back up and running as soon as possible, with minimum disruption
- Proactively hunt for threats to identify and stop adversaries before they can execute their attack – if the team lacks the time or skills to do this in house, outsource to a managed detection and response (MDR) specialist
- Prepare for the worst. Know what to do if a cyber incident occurs and keep the plan updated